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About Us

About Us

We have four main service Departments, employ over 380 people and together, we serve over 7,000 individuals and families.

DaCapo Disability Services Department 

DaCapo is an Italian "musical" term that means to "repeat from the beginning". We assist adults with disabilities (developmental, FASD and brain injury) to develop skills and relationships that enhance their well-being, independence, and connectivity to the community.

Services Include: Community Access Services, Supported Employment Services, Cross-Disability Support Services, FASD Assessment and Diagnostic Services, Community Access for People in Continuing Care, and Community Living and Respite Services

Immigrant Services Department

Our programs and services ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life. We provide a welcoming environment where newcomers and their families can make Lethbridge their home. We offer programs and services in more than 30 languages.

Services Include: Orientation, information, referrals to community support services, supportive counselling, interpretation, and translation for recently arrived immigrants and refugees. As well, we deliver public education to professionals and the community at large and participate in many community outreach projects.

Home Services Department 

Operating since 1959, our Certified Health Care Aides provide in-home supports to enable seniors, individuals with physical disabilities, acute, and the chronically ill or terminally ill to remain in their home for as long as possible.

Services Include: Personal care, palliative care, respite care and specialized services supported by RN’s, LPN’s, HCA’s and Administrative personnel.

Service Areas: Providing services in Southwestern Alberta centralized in Lethbridge; west from Taber to the BC border; north to Enchant; and northeast to Hays including: Central: Lethbridge - Coalhurst North: Enchant - Picture Butte - Monarch - Shaunessy Areas West: Fort Macleod - Granum - Pincher Creek - Lundbreck Areas; Crowsnest Pass - Hillcrest - Belleuve - Frank - Blairmore - Coleman East: Coaldale - Taber - Barnwell - Vauxhall - Hays

Counselling, Outreach & Education Department

We believe that when your journey in life takes an unexpected turn you have the power and tools to determine the outcome. Our hope is to support you in accessing these internal resources and maximize your full and unique potential for healthy living in the community.

Services Include: Individual, couples and family counselling, group counselling, educational presentations and trainings, workshops, personal growth groups, and outreach.

What We Do

A great way to understand what we do is to look at our annual reports and strategic plan. They will give you an understanding of the clients we’ve helped and how we helped them. They will also provide an overview of our services and programs as well as how we run them efficiently and cost-effectively.

View our 2017 - 2020 Strategic Plan 

View our 2017/18 Annual Report

View our 2016 Annual Report 
 
View our 2015 Annual Accountability Statement
 
View our 2014 Annual Accountability Statement
 
View our 2013 Annual Accountability Statement

Vision Statement 

A connected and inclusive community where people thrive. 

Mission Statement

We are a highly-accredited, charitable human services organization that improves the well-being and quality of life for individuals and families in Southwestern Alberta.

Values

Respect, Integrity, Compassion

Governance

We are governed by a voluntary Board of Directors and managed by a professional staff.

History

We have a history of service extending back to the Lethbridge Nursing Mission established in 1910. In 1967, the agency merged with Catholic Family Services to become Lethbridge Family Services.

Throughout its history, Lethbridge Family Services has played a major role in the identification and development of new services and is committed to inter-agency cooperation as a means of fully utilized resources within the community.

 
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Vision Statement: A connected and inclusive community where people thrive.