Counselling, Outreach and Education Staff
Lisa Lewis, BHSc., MSc., C.P.C.A.; Program Director
Lisa began her new role as the Program Director of COE in October 2016 after enjoying 10 years as a Counsellor at Lethbridge Family Services. This new role allows her to share her passion for community work while maintaining a counselling caseload.
As always, Lisa recognizes the complexities and individuality of the healing process and takes an eclectic approach to her counselling work including humanistic, existential, and transpersonal psychology to encourage people to realize their truth. Her experience working in addictions, mental health and trauma with teens, adults, couples and families also enhances her appreciation of individual’s struggles and their ability to trust in their own process.
Since joining the LFS team, she has completed training in the areas of Expressive Art Therapy, Sensorimotor Psychotherapy, Equine Facilitated Counselling, Hakomi, EMDR, Gestalt as well as the Integral approach along with other complimentary therapies.
Her hobbies include spending time with her horse, practicing yoga, reading and being creative through art and cooking.
Katherine Derksen; Administrative Assistant
Katherine is the Administrative Assistant to the Director of Counselling, Outreach & Education. She adds to our team with skills and knowledge gained from working with a variety of human service departments in Lethbridge. Katherine was born and raised in Southern Alberta and is elated to be a part of a team whose goal is to support the healing and well-being of our community.
Katherine enjoys time outside, especially in the summer, and travelling to tropical places. She loves spending time with family and friends.
Cyndi Starzyk-Frey, M.Ed., RSW.; Clinical Supervisor
Cyndi has come full circle! After 18 years in Private Practice and teaching at Lethbridge College (Psychology and Sociology classes), Cyndi has returned to Lethbridge Family Services where it all started. As Clinical Supervisor, she will be able to combine her love of teaching and mentorship with therapeutic practice and administration.
As an Eclectic Therapist, Cyndi works with clients using theory and interventions from mainly Client-Centered, Humanistic, and Cognitive-Behavioural theoretical backgrounds. Her experience has included: working with children, teens and adults as well as couples and families. She has a strong belief in the ability of people – of any age – to enhance their own strengths, to learn new skills and coping strategies and to process their issues and struggles with the support of an experienced, trained therapist.
She has a specialization in Play and other Expressive Arts therapies and has worked in the areas of: Trauma, Grief and Loss, Transition and Change and Abuse. She has Advanced EMDR training and is constantly upgrading her skills and training through professional development opportunities. Cyndi sits on various Boards and Organizations including the University of Lethbridge Senate, the Alberta Play Therapy Association.
Self-care is important to Cyndi and she encourages her clients to ensure that they participate in activities that enhance their own care. She can be found in nature (hiking and biking), indulging in pop culture (Netflix), reading the latest novel, spending time with family and friends and practicing mindfulness and yoga.
Donna graduated with her Bachelor of Social Work degree in 2004. She attended the University of Calgary-Lethbridge Division. After graduating, Donna spent four years in Lethbridge as a Community Services Coordinator for adults with developmental disabilities. She enjoyed volunteering for LRPS Victim/Witness Services during that time. For the past seven years, she worked as a Permanency Planning Caseworker with Central Alberta Child and Family Services in Red Deer, Alberta.
Donna is really happy to be back in Lethbridge with her family and new grandson, despite the wind.
Amy Marco, MC. (Masters of Counselling Psychology), Registered Psychologist; Counsellor
Amy received her Master’s degree in Counselling Psychology from the University of Lethbridge in 2012. She has worked in the health care field since 2006 when she began her career as a nurse. Prior to coming to Lethbridge Family Services, Amy worked as both an addictions counsellor and a counsellor in post-secondary with college age students. She brings an eclectic approach to counselling, using cognitive behavioural therapy, mindfulness, body centered approaches, solution focused and person centered counselling modalities in working with clients to support their healing and growth. Amy enjoys working with mental health, trauma, relationships issues, self-esteem and personal growth, LGBTQ concerns, and many other areas. In her spare time Amy can be found reading, doing yoga and spending time with her partner.
Caitlin Bertram-Slavens, MC. (Masters of Counselling Psychology), Registered Provisional Psychologist; Counsellor
Caitlin received her Masters of Counselling Psychology from Athabasca University in 2014. She has worked in the helping profession working with adolescents, and adults with mental health and addiction issues as well as provided consulting services to families who have children with disabilities. Caitlin incorporates an eclectic approach of mindfulness, cognitive behavioural therapy and solution focused therapy with a biopsychosocial perspective, recognizing that various factors impact an individual and will influence their road to recovery and healing. She also enjoys using play and art therapy as a way to help the individual channel their inner creativity to grow and heal.
Caitlin grew up in a farming and ranching community in southwestern Saskatchewan and enjoys spending time helping out on the family ranch and curling the occasional game. She also enjoys spending time with her husband and her blue heeler, Kora.
Jonathan Roque, BSc, MC, Registered Provisional Psychologist; Counsellor
Jonathan graduated from the Master of Counselling program at the University of Lethbridge in 2016, where he also worked as a research assistant for over three years. Prior to working at LFS, he completed a counselling residency at Calgary Counselling Centre where he did substantial therapeutic work with those experiencing grief/loss, marital conflict, difficult life transitions, trauma, domestic violence, depression, and anxiety. Jonathan’s therapeutic approach is largely drawn from the principles of Acceptance & Commitment Therapy (ACT), and Logotherapy. These approaches focus on the individual’s capacity to make meaning when faced with tremendous suffering, by bringing light to the individual’s unique values, strengths, and choices.
In his spare time, Jonathan enjoys making music, jogging, playing geeky board games, getting lost in foreign cities, and eating copious amounts of sushi.
Kimberley Kiefuik, MC. (Masters of Counselling Psychology), Registered Provisional Psychologist; Counsellor
Kimberley received her Master’s degree in Counselling Psychology from the University of Calgary in 2015 and in the same year became a Registered Provisional Psychologist. Prior to coming to Lethbridge Family Services, Kimberley worked in the mental health and addictions field in Edmonton with teens, young adults and adults. Kimberley has past experience helping clients struggling with anxiety, depression, addictions, life stressors and trauma. Kimberley recognizes that every client has different needs and draws upon varying counselling approaches throughout the counselling journey. Focusing on client centered, cognitive behavioural, solution focused and strength based counselling modalities. Kimberley works with her clients to foster positive change.
Kimberley is kept busy at home by her fun and rambunctious toddler, beautiful step daughter, lovely kitty and supportive partner. Kimberley values spending time with her family and friends, enjoying the great outdoors and going to live music performances.
Melissa Mountain, BA. Psych, MC:AT, Registered Psychologist; Counsellor
Melissa joined the LFS family in January of 2014. Prior to working with the Counselling, Outreach, and Education team, Melissa worked for Alberta Health Services, Addiction services. Originally from Calgary, Melissa has worked in the counselling field for over 28 years supporting clients of all ages to address a variety of issues including family violence, sexual abuse trauma, substance abuse, mental health issues, and the interweaving of these issues. In 2012, adding to her BA in Psychology, Melissa obtained her Master of Counselling specializing in Art Therapy from Athabasca University and the Vancouver Art Therapy Institute. Melissa employs expressive and creative approaches including Art, Sand, and Play Therapy to help clients access their inner resiliency and creativity, as well as facilitate their therapeutic healing. Melissa belongs to several professional organizations including the Canadian Art Therapy Association, the Psychologists’ Association of Alberta and the College of Alberta Psychologists. Melissa is a Registered Psychologist.
Nicole Kienzle, BA., MC. (Masters of Counselling Psychology), Registered Provisional Psychologist; Counsellor
Nicole graduated from Athabasca University in 2016 and gained provisional registration in April of the same year. She has past experience working with children, adults, and seniors which has lead her to form her theoretical foundations around a developmental attachment framework, with a focus on trauma informed care. Nicole uses an eclectic combination of techniques from Cognitive Behaviour Therapy, Mindfulness, Narrative therapy, Play therapy, and Solution Focused therapy to work with clients to process trauma and build practical coping mechanisms that suit the client’s goals, needs, and development.
Nicole has been married for 10 years and is the proud mother of 2 beautiful boys and 1 wonderful “fur baby”.
Rebecca Smith, BA. Psych., MACP, Registered Provisional Psychologist; Counsellor
Rebecca joined Lethbridge Family Services in January 2017 after receiving her Master of Arts in Counselling Psychology from Yorkville University. Rebecca is passionate about supporting clients on their journey of self-discovery, insight, and healing; helping clients connect with their inner strengths. She recognizes that the healing process is dependent on a variety of life factors and takes a holistic approach to support her clients. As Rebecca understands that words may not always be accessible, she utilizes art, play, and sand therapies to help clients express their stories. Cognitive Behavioural Therapy, Solution-Focused Brief Therapy, Expressive Arts Therapy, Play Therapy and Mindfulness are also drawn upon throughout the counselling journey.
When not counselling, you’ll find Rebecca enjoying some peace and quiet on her yoga mat, running along outdoor paths, or savouring a cup of warm tea.
Tannia Los, BA., MC. (Masters of Counselling Psychology), Registered Psychologist; Counsellor
Tannia received her Masters of Counselling in Counselling Psychology from Athabasca University in 2014. Previous to joining LFS, she worked in a harm reduction agency counselling adults with addiction and mental health issues. Tannia has also worked within the sexual addictions field, primarily focusing on the relational traumas that occur within partnerships affected by addictions. Tannia integrates Cognitive Behavioural, Emotionally Focused, EMDR and Mindfulness, with an overarching existential lens, understanding that implications and insights from past events can be used as a tool to promote freedom and authentic living.
Tannia was born and raised in southern Alberta and loves to be in nature. She enjoys camping, hiking, playing the piano and spending time with her two children and Great Dane; lovingly nicknamed “Moose”.
Outreach & Education Staff
John Thompson, BA, RSW; Outreach & Education Supervisor
John holds a Bachelors Degree from the University of Lethbridge in Anthropology, as well as the designation of Registered Social Worker. John has worked in Suicide Prevention since 1989, first as a crisis line volunteer and board member, and later, as Rural Liaison. John has been with the Outreach and Education Program since 2001 with a primary focus on Suicide Prevention and Family Violence Prevention. John is an engaging public speaker and enjoys providing presentations and workshops on a wide variety of topics to individuals, groups and organizations. John has had the opportunity to contribute to the development of the Suicide Intervention Training, co-author the Corrections 1154 Course- Suicide Prevention in Correctional Settings, support the development of the Accountability for Change- Family Violence Treatment group as well as coordinate the Community Helpers Program. He has also represented Lethbridge Family Services at local, provincial, and national conferences on Suicide and Family Violence.
John has been married since 1998 and is a stepfather of two and a grandfather of one. He is also grateful for the opportunity to be a member of such an ecletic and exciting team.
Carmen Guenther, BA, B.Ed; Outreach & Education Worker
Carmen joined the Outreach & Education Department in 2010 and brings with her a background in Public School Education. Carmen graduated from the University of Lethbridge in 2006, and since then, has had the opportunity to work with youth and young adults on a variety of spectrums, both internationally and locally. Carmen is currently a Co-Coordinator to the Community Helpers Project, a provincial initiative for Youth Suicide Prevention, providing support and training to natural helpers in the community. She is also a facilitator for Suicide Intervention Training to community members and professionals working with potentially high risk populations and a co-facilitator for COR 1154 : Suicide Prevention, a course at Lethbridge College that provides training to Corrections students.
Carmen has been married to her husband, a photographer, since 2003 and has four young children who she thinks might be the sweetest things around. Carmen loves getting on airplanes, good folk music and a nice cup of coffee.
Corrine Janzen, BSW, RSW; Outreach and Education Worker/ Intake Worker
Corrine holds a Bachelor’s Degree in Social Work from the University of Calgary, Lethbridge Division and is a Registered Social Worker. She has experience working with youth working towards independent living, working with children who have experienced trauma, event planning and networking through various committees. Corrine has a unique role within Lethbridge Family Services as an Outreach and Education worker co-facilitating Suicide Intervention Training, the Community Helpers Program, and COR 1154: Suicide Prevention, a course at Lethbridge College that provides training to Corrections students. She also assists in the Intake office two days a week.
In her free time Corrine enjoys spending time with her husband and their two boys. Corrine also enjoys yoga, reading, painting and spending time with family and friends.
Kala Beers, CYC, BSW, RSW; Outreach & Education Worker
Kala holds a Child and Youth Care Diploma, a Bachelors of Social Work from the University of Calgary and is a Registered Social Worker. Kala has experience working with youth who are at risk, persons with disabilities, program development, event coordinating and housing and homelessness. As an Outreach and Education Worker, Kala co-facilitates Suicide Intervention Training, the Community Helpers Program and COR 1154: Suicide Prevention, a course at Lethbridge College that provides training to Corrections students.
Kala loves having a good laugh, hanging out with family and friends and singing loudly in her car.