Frequently Asked Questions
Please take a few minutes to look through our frequently asked questions. If you are still looking for an answer, we’d love to hear from you.
Mission: collect new, unwrapped toys during November and December each year, and distribute those toys in Christmas gift bundles to children and youth in Lethbridge and area whose families need help at Christmas.
Q. Where is the LFS Angel Tree Toy Depot address?
108-920 2A Avenue North
Q. How are families eligible for Angel Tree?
We define families in need as follows:
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Economic barriers
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Recent change in income (i.e. loss of job)
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Those families who will find Christmas too challenging this year and need assistance
Q. How do schools refer families to Angel Tree?
Schools have two options:
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Notify their families that they can register on our website.
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Our website is secure and mobile-friendly
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Schools will help families unable to register themselves
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Families who live in Lethbridge will have their gift bundles delivered to them by one of our volunteers.
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Families that live outside of Lethbridge will pick up at our Angel Tree Toy Depot.
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Schools refer families to Angel Tree directly and are responsible for delivering gift bundles to their families.
Q. What happens after I submit the referral form?
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We crosscheck all referral names in a shared database with Interfaith Food Bank, Lethbridge Food Bank, Shop of Wonders, and Salvation Army
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If a family has signed up on our website, you will receive a confirmation email within 2 hours
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If a family has already signed up to receive toys from Shop of Wonders or Salvation Army, we will contact you
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Once your gift bundles are ready, we will call you for a delivery time or for pick up.
Q. Why do you have a shared database?
Christmas Hope is a 5-organization collaboration including: Lethbridge Food Bank, Interfaith Food Bank, the Salvation Army, Lethbridge Family Services Angel Tree and My City Care Shop of Wonders. Christmas Hope organizations share one database so all families in need at Christmas receive help, without duplication of services.
Q. How can my school or business become an Official LFS Angel Tree drop-off location?
Michelle Gallucci
mgalluci@lfsfamily.ca
Cell: 403-915-8028
Q. I have more questions about Angel Tree Registrations and Referrals.
Val Wingerter
VWingerter@lfsfamily.ca
Call: 403-327-5724
Q. How can I help?
You can donate a new toy, volunteer, or make a monetary donation.
Q. Is there a list of toy suggestion to guide me with my donation?
Click here to download and print our toy suggestion gift guide.
Q. When is the last day to donate a toy.
Last day to donate is Thursday, December 21, 2023.
Q. Where can I make a monetary donation?
Head to our donation page to find out the four ways you can donate to Angel Tree.
Q. Are you a registered charity that can issue a tax receipt?
Absolutely! A CRA-applicable tax receipt can be issued to donors if the monetary donation is valued over $20.00.
Q. I am in need of a Christmas food hamper.
You can register at your food bank of choice:
Interfaith Food Bank
1103 3 Ave N, Lethbridge AB
403-320-8779
Lethbridge Food Bank
1016 2nd Ave S, Lethbridge AB
403-320-1879
