Frequently Asked Questions
Please take a few minutes to look through our frequently asked questions. If you are still looking for an answer, we’d love to hear from you. Simply click here to contact us!
Mission of Angel Tree for Kids Campaign: collect new, unwrapped toys during November and December each year, and distribute those toys in Christmas gift bundles to children and youth in Lethbridge and area whose families need help at Christmas.
Q. How are families eligible for Angel Tree?
We define in families in need in a couple of ways:
Q. How do schools refer families to Angel Tree?
Family, single parent or guardian who are financially have a hard time making ends meet
Recent change in income (i.e. loss of job)
Schools have three options this year:
Q. What happens after I submit the referral form?
Notify their families that they can register on our website beginning October 5, 2020.
This website is safe, secure and mobile-friendly
Families that live in Lethbridge will have their gift bundles delivered to them by one of our volunteers. Families that live outside of Lethbridge will pick up at our NEW Angel Tree Toy Depot.
Schools refers families to Angel Tree directly and are responsible for delivering gift bundles to their families.
A combination of the two. Allow families to register online by themselves. Recognizing that some families do not have a cell phone or access to the internet, schools can register them.
Q. Why do you have a shared database?
We crosscheck all referral names in a shared database with Interfaith Food Bank, Lethbridge Food Bank, MyCityCare, and Salvation Army
If a family has signed up on our website, we will contact you
If a family has signed up to receive toys from MyCityCare or Salvation Army, we will contact you
Once your gift bundles are ready for pick up, you will receive a phone call or email to notify you to pick them up at our Angel Tree Toy depot.
Christmas Hope is a 5-agency collaboration serving our community at Christmas including: Lethbridge Food Bank, Interfaith Food Bank, the Salvation Army, Lethbridge Family Services Angel Tree and My City Care Shop of Wonders. Christmas Hope agencies share one database because there is a community desire to eliminate duplication of services.
Q. How can my school or business become an official Angel Tree drop-off location?
Q. I have more questions about Angel Tree referrals.
Q. How can I help?
You can donate a new toy, volunteer, or make a monetary donation.
Q. Is there a list of toy suggestion to guide me with my donation?
Click here to download and print our toy suggestion gift guide.
Q. When is the last day to donate a toy.
Last day to donate is Monday, December 21.
Q. Where can I make a monetary donation?
Head to our donation page to find out the four ways you can donate to Angel Tree.
Q. Are you a registered charity that can issue a tax receipt?
Absolutely! A CRA-applicable tax receipt can be issued to donors if the monetary donation is valued over $10.00.
Q. I want to adopt a family this holiday season. How do I start?
Adopting a family is a wonderful way for individuals, businesses, service clubs, churches, families, and friends to help make the holidays brighter for our children and families at Angel Tree.
Adopt a Family Guidelines
Q. How long can COVID-19 survive on surfaces?
Recent research evaluated the survival of the COVID-19 virus on different surfaces and reported that the virus can remain viable for up to 72 hours on plastic and stainless steel, up to four hours on copper, and up to 24 hours on cardboard. This research was conducted under laboratory conditions (controlled relative humidity and temperature) and should be interpreted with caution in the real-life environment.
Q. I am in need of a Christmas food hamper.
You can register at your food bank of choice:
Interfaith Food Bank
1103 3 Ave N, Lethbridge AB
Lethbridge Food Bank
1016 2nd Ave S, Lethbridge AB