Donate to Angel Tree!

Privacy Policy

CLIENT CONFIDENTIALITY POLICY

DOWNLOAD Client Confidentiality Policy

A. Clients have a right to privacy and protection of personal and confidential information. As such, recognition of this right requires adherence to the following confidentiality practices:

B. Client information may be released without the informed, written consent of the client and/or legal guardian when:

C. Further to B. above, client information may be released without the informed, written consent of the client and/or legal guardian to the following legal bodies:

D. Violations under this policy is grounds for disciplinary action up to and including dismissal.

GRIEVANCE PROCESS

Lethbridge Family Services respects the right of all children, youth and families to be heard, informed and involved in decision making in matters affecting them. In keeping with this, all participants in agency programs, and in the case of children, their parents/guardians, have the right to grieve or complain about any program decisions or actions affecting their lives or the lives of their children. Lethbridge Family Services implements a step grievance procedure, which is described in detail in our policy.

 

LATEST NEWS

Angel Tree Christmas Campaign

November 10, 2021

We are officially launching the 29th annual Angel Tree


Read More...

November is Family Violence Prevention Month

November 1, 2021

In Alberta we have the third highest rate of Family Violence disclosures


Read More...

25th Annual Canadian Tire Toque & Teddy Toss

October 20, 2021

The Lethbridge Hurricanes Hockey Club, in partnership with Canadian Tire, is excited to announce


Read More...

Working with Our Community

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge Family Services is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all First Nations, Métis, Inuit and non-Indigenous peoples who call Blackfoot territory their home.