Privacy Policy

The cornerstone of Lethbridge Family Services is confidentiality; protecting the privacy and dignity of all clients using our services.



CLIENT CONFIDENTIALITY POLICY


Client Confidentiality Policy

A. Clients have a right to privacy and protection of personal and confidential information. As such, recognition of this right requires adherence to the following confidentiality practices:

B. Client information may be released without the informed, written consent of the client and/or legal guardian when:

 C. Further to B. above, client information may be released without the informed, written consent of the client and/or legal guardian to the following legal bodies:

 D. Violations under this policy is grounds for disciplinary action up to and including dismissal.


Client Confidentiality Policy

GRIEVANCE PROCESS



Lethbridge Family Services respects the right of all children, youth and families to be heard, informed and involved in decision making in matters affecting them. In keeping with this, all participants in agency programs, and in the case of children, their parents/guardians, have the right to grieve or complain about any program decisions or actions affecting their lives or the lives of their children. Lethbridge Family Services implements a step grievance procedure, which is described in detail in our policy.
 


 

Latest News

REGISTER TODAY - The Mindful Self

September 25, 2020

Open to all adults.
This 4-week personal growth group will focus on how to foster a reconnection to your own insight and resources. You will learn tools that can help you develop greater self-awareness and self-compassion.
To register or for more information call 403-327-5724.


Read More...

Food Truck Fundraiser

September 18, 2020

Food truck fundraiser in support of Lethbridge Family Services will include the following food trucks: Kona Ice, Churros Anyone, and That Hawaiian Burger Truck.


Read More...

Sign Up Now - Men's Healing Journey

September 11, 2020

Our "Men’s Healing Journey" is a 12-week online counselling group for male survivors of abuse and trauma.

Call us at 403-327-5724 to register or for more information.


Read More...

Working with Our Community