Counselling, Outreach and Education Staff

Counselling, Outreach and Education (COE) Team 

Lisa Lewis, BHSc., MSc., C.P.C.A.
Director, Counselling, Outreach and Education 

Lisa began her new role as the Director of COE in October 2016 after enjoying 10 years as a Counsellor at Lethbridge Family Services. This new role allows her to share her passion for community work while maintaining a counselling caseload.

Lisa recognizes the complexities and individuality of the healing process and takes an eclectic approach to her counselling work including humanistic, existential, and transpersonal psychology to encourage people to realize their truth. Her experience working in addictions, mental health and trauma with teens, adults, couples and families also enhances her appreciation of individual’s struggles and their ability to trust in their own process.

Since joining the LFS team, she has completed training in the areas of Expressive Art Therapy, Sensorimotor Psychotherapy, Equine Facilitated Counselling, Hakomi, Eye Movement Desensitization and Reprocessing (EMDR) therapy, Gestalt as well as the Integral approach along with other complimentary therapies.

Her hobbies include spending time with her horse, practicing yoga, reading and being creative through art and cooking.

Amanda Matthews
Administrative Assistant

Amanda completed the Administrative Assistant program through Lethbridge College and joined the team in 2016, bringing with her over 10 years experience in the administrative field. She enjoys spending time with her loved ones, playing with her daughter, singing karaoke and anything and everything Disney related.


Cyndi Starzyk-Frey, M.Ed., RSW
Clinical Supervisor 

Cyndi has come full circle! After 18 years in Private Practice and teaching at Lethbridge College (Psychology and Sociology classes), Cyndi has returned to Lethbridge Family Services where it all started. As Clinical Supervisor, she will be able to combine her love of teaching and mentorship with therapeutic practice and administration. 

As an Eclectic Therapist, Cyndi works with clients using theory and interventions from mainly Client-Centered, Humanistic, and Cognitive-Behavioural theoretical backgrounds. Her experience has included: working with children, teens and adults as well as couples and families. She has a strong belief in the ability of people – of any age – to enhance their own strengths,  to learn new skills and coping strategies and to process their issues and struggles with the support of an experienced, trained therapist. 

She has a specialization in Play and other Expressive Arts therapies and has worked in the areas of: Trauma, Grief and Loss, Transition and Change and Abuse. She has Advanced EMDR training and is constantly upgrading her skills and training through professional development opportunities. Cyndi sits on various Boards and Organizations including the University of Lethbridge Senate, the Alberta Play Therapy Association. 

Self-care is important to Cyndi and she encourages her clients to ensure that they participate in activities that enhance their own care. She can be found in nature (hiking and biking), indulging in pop culture (Netflix), reading the latest novel, spending time with family and friends and practicing mindfulness and yoga.

For Master's Level practicum placements, please contact Cyndi at 403-327-5724.

Donna Stevenson, BSW, RSW
Intake Coordinator

Donna graduated with her Bachelor of Social Work degree in 2004. She attended the University of Calgary-Lethbridge Division. After graduating, Donna spent four years in Lethbridge as a Community Services Coordinator for adults with developmental disabilities. She enjoyed volunteering for LRPS Victim/Witness Services during that time. For the past seven years, she worked as a Permanency Planning Caseworker with Central Alberta Child and Family Services in Red Deer, Alberta. Donna is really happy to be back in Lethbridge with her family and new grandson, despite the wind. 

Taneil Kolsza, BSW, RSW
Intake Personnel/Outreach and Education Facilitator

Taneil holds a Bachelor’s Degree in Social Work from the University of Calgary, Lethbridge Division and is a Registered Social Worker.  She has enjoyed working at Lethbridge Family Services in DaCapo Disabilities Services for several years, and is excited to now join the Counselling, Outreach and Education team.  Taneil plays a dual role at Lethbridge Family Services as an Outreach and Education worker two days a week, as well as assisting in the intake office threes days a week.  In her free time Taneil enjoys camping, gardening, and spending time with family. 

Caitlin Bertram-Slavens, MC. (Masters of Counselling Psychology), Registered Psychologist

Counsellor (Currently on Mat Leave)

Caitlin received her Masters of Counselling Psychology from Athabasca University in 2014.  She has worked in the helping profession working with adolescents, and adults with mental health and addiction issues as well as provided consulting services to families who have children with disabilities.  Caitlin incorporates an eclectic approach of mindfulness, cognitive behavioural therapy and solution focused therapy with a biopsychosocial perspective, recognizing that various factors impact an individual and will influence their road to recovery and healing.  She also enjoys using play and art therapy as a way to help the individual channel their inner creativity to grow and heal. 

Caitlin grew up in a farming and ranching community in southwestern Saskatchewan and enjoys spending time helping out on the family ranch and curling the occasional game.  She also enjoys spending time with her husband and her blue heeler, Kora.

Cathy Underhill, M.Ed, Ph.D, CCC

Cathy obtained a Masters in Educational Counselling from the University of Ottawa in 2013, a Ph.D. in Psychology from the University of New Brunswick in 2007, and holds a Certificate in Addictions Studies from Mount Royal University (2018). She is a Canadian Certified Counsellor (CCC) with the Canadian Counselling and Psychotherapy Association (CCPA). Cathy is also a Registered Provisional Psychologist with the College of Alberta Psychologists. Cathy has specialized training in Mindfulness through the Ottawa Mindfulness Clinic (2013) and is a trained Mindful Self-Compassion teacher (2019). More recently, Cathy obtained a certificate in Trauma Sensitive Mindfulness (2020). Prior to relocating to Lethbridge in 2020, Cathy worked as a trauma counsellor in Fort McMurray.

Cathy enjoys working with individuals and couples and her primary focus is to ensure that each person feels accepted and respected within a caring, supportive environment. Cathy recognizes that each individual situation is unique and there is no “one size fits all”; therefore she draws upon a variety of therapeutic approaches in her work with clients, including Emotion Focused Therapy, Gottman, Eye Movement Desensitization and Reprocessing (EMDR) therapy, Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, Mindfulness Integrated Cognitive Behaviour Therapy, to name a few.

When not in the office, Cathy can be found in nature, hiking and exploring trails, camping, listening to music, reading a good book. Cathy is also a trained yoga teacher and enjoys being engaged in continuous learning.

Daryl Sutter, MC, Registered Provisional Psychologist

After completing 30 years as an educator in South Western Alberta, Daryl received his Master of Counseling from the City University of Seattle, Calgary Campus (2018). He is a provisionally registered psychologist through the College of Alberta Psychologists (CAP) and holds memberships in the Psychology Association of Alberta (PAA), and the Canadian Psychologist Association (CPA). Daryl’s focus of practice is in the general field of trauma. His interest in trauma focuses on how trauma, either immediate or prolonged, can impact an individual. His preferred method of modality is that of narrative therapy, but he appreciates that the client’s needs determine the course of therapy. He has training as an Intrapersonal Conflict Facilitator and as a Cognitive Coach. He holds certifications as a Clinical Trauma Professional (CTP) through the International Trauma Training Institute (USA); Little Warriors, Prevent it! And, most recently, The Brain Story through Alberta Wellness Initiative.

In his off-hour time, Daryl continues on his journey of being a life-long learner pursuing numerous interests.

Elaine Davie, MSW, RSW 

Elaine received her Masters of Social Work from the University of Calgary in 2010. She also received her BSW (Bachelor of Social Work) in 2002, and has worked in the field since that time.  Some of her work experience includes working with children, teens, adults, couples, and families with concerns such as trauma, PTSD, domestic violence, sexual violence, grief and loss, depression, anxiety, stress management, divorce and separation etc. Elaine utilizes a variety of therapeutic methods to meet each client needs best;  solution focused, client centered, strength based, narrative, cognitive behavioral therapy, play and art therapy. She is also trained in Accelerated Resolution Therapy. When Elaine isn’t working she can be found day tripping discovering and exploring new places, walking, photography (taking pictures not professionally), spending time with family and friends.

Elizabeth Millington, BA. Psych., MC, CCC

Elizabeth received her Masters of Counselling Psychology degree from the University of Lethbridge in 2020 where she also worked as a study coordinator and research assistant. Prior to coming to Lethbridge Family Services, Elizabeth completed her practicum at the University Counselling Services where she worked with young adults and adults experiencing anxiety, stress, depression, interpersonal challenges, trauma, grief/loss, addiction concerns, life transitions and identity development.

Elizabeth appreciates that every human experience is different and recognizes that what may work for one person may not work for another. Using a client-centered foundation, she emphasizes the relational aspect of counselling by drawing on connection, respect, and empowerment to ensure that each persons’ unique needs are met. Elizabeth’s tailored and holistic approach is informed by attachment theory, social constructivism, cognitive-behaviourism and solution focused therapy.

When she is not counselling, you will likely find Elizabeth outdoors as she enjoys hiking and fishing.

Elliott Kemmet, MSW, RSW 

Elliott received his Masters of Social Work (Clinical specialization) from the University of Calgary in 2017. He also received his Bachelor of Social Work in 2015 and has been working in the field since that time. Prior to working at LFS, he completed an internship at Calgary Counselling Centre where he did substantial therapeutic work with those experiencing depression, anxiety, ADHD, grief/loss, difficult life transitions, and marital conflict. He also has experience working with teens and their families experiencing self-harm, substance use, trauma, domestic violence and sexual violence. Elliott utilizes a variety of therapeutic approaches to best meet the needs of his clients including cognitive behavioral therapy, mindfulness, solution focused therapy and humanistic psychology including client-centered therapy, Gestalt therapy and existential psychotherapies. During his spare time, Elliott enjoys travelling, hiking, yoga, spending time with friends and family and photography.

Jonathan Roque, BSc, MC, Registered Psychologist

Jonathan graduated from the Master of Counselling program at the University of Lethbridge in 2016, where he also worked as a research assistant for over three years. Prior to working at LFS, he completed a counselling residency at Calgary Counselling Centre where he did substantial therapeutic work with those experiencing grief/loss, marital conflict, difficult life transitions, trauma, domestic violence, depression, and anxiety. Jonathan’s therapeutic approach is largely drawn from the principles of Acceptance & Commitment Therapy (ACT), and Logotherapy. These approaches focus on the individual’s capacity to make meaning when faced with tremendous suffering, by bringing light to the individual’s unique values, strengths, and choices. In his spare time, Jonathan enjoys making music, jogging, playing geeky board games, getting lost in foreign cities, and eating copious amounts of sushi.

Maya Ichikawa, MEd, CCC


Maya received her Masters of Education in Counselling Psychology degree in 2013, and went on to become a Certified Art Therapist in 2015. She joined the Lethbridge Family Services team in 2020 after several years working with children, youth and families in the school system. Maya’s approach is client-centered, strength-based, and collaborative. Her work incorporates Mindfulness, Cognitive Behavioral Therapy and Solution-Focused Therapy.
Maya enjoys time with family and friends, walks with the dog, reading and listening to music.


Rana Kamel, MACP, CCC-Q

Rana received her Master’s of Counseling Psychology from Yorkville University in 2019. She completed her Master’s practicum with children, youth and families by providing individual counseling to those presenting with issues such as anxiety, depression, sexual assault, gender identity issues, self-harm/suicide and high conflict divorce. She enjoyed working with this population because of the many challenges and rewards simultaneously. Rana practices from a client-centered perspective and utilizes strength-based approaches to empower and support clients to reach their goals.

In her free time, Rana enjoys watching movies with her family and getting together with friends.

Rebecca Smith, BA. Psych., MACP, Registered Provisional Psychologist
Counsellor (Currently on Mat Leave)

Rebecca joined Lethbridge Family Services in January 2017 after receiving her Master of Arts in Counselling Psychology from Yorkville University. Rebecca is passionate about supporting clients on their journey of self-discovery, insight, and healing; helping clients connect with their inner strengths. She recognizes that the healing process is dependent on a variety of life factors and takes a holistic approach to support her clients. As Rebecca understands that words may not always be accessible, she utilizes art, play, and sand therapies to help clients express their stories. Cognitive Behavioural Therapy, Solution-Focused Brief Therapy, Expressive Arts Therapy, Play Therapy and Mindfulness are also drawn upon throughout the counselling journey.

When not counselling, you’ll find Rebecca enjoying some peace and quiet on her yoga mat, running along outdoor paths, or savouring a cup of warm tea.

Tannia Los, BA., MC. (Masters of Counselling Psychology), Registered Psychologist
Counsellor (Currently on a Leave)

Tannia received her Masters of Counselling in Counselling Psychology from Athabasca University in 2014. Previous to joining LFS, she worked in a harm reduction agency counselling adults with addiction and mental health issues. Tannia has also worked within the sexual addictions field, primarily focusing on the relational traumas that occur within partnerships affected by addictions. Tannia integrates Cognitive Behavioural, Emotionally Focused, EMDR and Mindfulness, with an overarching existential lens, understanding that implications and insights from past events can be used as a tool to promote freedom and authentic living. Tannia was born and raised in southern Alberta and loves to be in nature. She enjoys camping, hiking, playing the piano and spending time with her two children and Great Dane; lovingly nicknamed “Moose”.


John Thompson, BA, RSW
Outreach & Education Supervisor

John holds a Bachelors Degree from the University of Lethbridge in Anthropology, as well as the designation of Registered Social Worker.  John has worked in Suicide Prevention since 1989, first as a crisis line volunteer and board member, and later, as Rural Liaison. John has been with the Outreach and Education Program since 2001 with a primary focus on Suicide Prevention and Family Violence Prevention. John is an engaging public speaker and enjoys providing presentations and workshops on a wide variety of topics to individuals, groups and organizations. John has had the opportunity to contribute to the development of the Suicide Intervention Training, co-author the Corrections 1154 Course- Suicide Prevention in Correctional Settings, support the development of the Accountability for Change- Family Violence Treatment group as well as coordinate the Community Helpers Program. He has also represented Lethbridge Family Services at local, provincial, and national conferences on Suicide and Family Violence. 

John has been married since 1998 and is a stepfather of two and a grandfather of one. He is also grateful for the opportunity to be a member of such an ecletic and exciting team. 

For Bachelor Level practicum placements, please contact John at 403-327-5724.

Corrine Janzen, BSW, RSW
Outreach and Education Facilitator/ Intake Worker

Corrine holds a Bachelor’s Degree in Social Work from the University of Calgary, Lethbridge Division and is a Registered Social Worker.  She has experience working with youth working towards independent living, working with children who have experienced trauma, event planning and networking through various committees. Corrine has a unique role within Lethbridge Family Services as an Outreach and Education worker co-facilitating Suicide Intervention Training, the Community Helpers Program, and COR 1154: Suicide Prevention, a course at Lethbridge College that provides training to Corrections students.  She also assists in the Intake office two days a week. In her free time Corrine enjoys spending time with her husband and their two boys.  Corrine also enjoys yoga, reading, painting and spending time with family and friends.

Naomi Den Haan, BSW, RSW
Outreach and Education Facilitator

Naomi holds a Bachelor’s Degree in Social Work from the University of Calgary, Lethbridge Division and is a Registered Social Worker. She has been involved in Lethbridge’s social service community for many years, working primarily with youth and families. Naomi has spent much of her professional career focused in areas such as mental health promotion, social-emotional development, cultural diversity, and youth work. Naomi has a strong interest in the empowerment of those with which she works and enjoys facilitating interactive group conversations that spark new understandings. Naomi is also a trained yoga teacher and enjoys spending her free time in her garden or with her two cats and loved ones.


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