Lethbridge Family Services receives COA re-accreditation
August 20, 2020
“We are so proud to be one of five organizations in Alberta who have achieved the prestigious COA accreditation,” says Sandra Mintz, CEO, Lethbridge Family Services., “and are equally proud of our Team LFS for their commitment to excellence, and this outstanding team accomplishment.”
COA accreditation is an objective, independent, and reliable validation of an organization’s performance through a Peer Review process including a series of on-site interviews with Board members, employees, clients and stakeholders. The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, governance, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.
Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. Over 2,000 organizations — voluntary, public, and proprietary; local and federal; large and small — have either successfully achieved COA accreditation or are currently engaged in the process.