Contact: Julia Entz 
Phone: 403-320-1589 
Service Location: 1107 – 2 Ave. A  North, Lethbridge, AB 
Office Hours:
8:30 AM—4:30PM
Monday—Friday, Closed Statutory holidays
After hours appointments available upon request
Appointments available in person and on-line depending on COVID restrictions 
Cost: There is no fee for this service

Newcomer Settlement Services

Get Settled in Lethbridge

Our Newcomer Settlement Services program is to assist newcomers with daily life and adjusting to living in Lethbridge. We provide individual and group services in over 40 languages.

Our friendly and experienced settlement practitioners can help with:

Who is Eligible

Services are available to Permanent Residents of Canada, landed immigrants, convention refugees, Minister’s Permit holders, or refugee claimants approved by Immigration, Refugees and Citizenship Canada.
While this service is mainly for newcomers, other eligible immigrants who need help in adapting to Canadian society and integrating into the community may also qualify, regardless of how long they have been in Canada. 


To access our Newcomer Settlement Services, you must download and complete a New Client Application and email it to to book an appointment. 


How do I find a doctor?
Volunteer opportunities for newcomers


Latest News

Accessibility and Language Resources Available for Alberta Voters

Albertans go to the polls on May 29—it's important to know the accessibility and language resources that are available to you.

Government of Alberta's New Ukraine Help Line Launches

The Government of Alberta’s new Ukraine Help Line will provide a single, streamlined point of contact to help Ukrainian evacuees navigate the provincial supports and services available to them.

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Working with Our Community

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge Family Services is committed to honouring the land from a place of knowing. We honour the Niitsítapi as both the traditional and current Land Keepers of this area, and we welcome all First Nations, Métis, and Inuit people who call Blackfoot territory their home. Lethbridge is part of Treaty 7 Territory and is home to the Métis Nation of Alberta, Region III.

Click here to learn about the Truth and Reconciliation Commission of Canada.