About Us

Who We Are 

Lethbridge Family Services provides highly-accredited health and social services to over 9,000 individuals and families in more than 30 communities in southwestern Alberta, through the professional services of more than 380 staff, and the support of over 550 committed volunteers.

Vision Statement 

A connected and inclusive community where people thrive.

Mission Statement

We are a highly-accredited, charitable human services organization that improves the well-being and quality of life for individuals and families in Southwestern Alberta.

Our Values 

Respect, Integrity, and Compassion.

Land Acknowledgement

Lethbridge Family Services operates on Treaty 7 Territory and in the Foothills District of the Métis Nation of Alberta. In the spirit of reconciliation, we understand that we live, work, and play on the traditional territories of the Blackfoot Confederacy, including the Siksika, Kainai, and Piikani First Nations. Lethbridge Family Services honours the Niitsítapi as both the traditional and current Land Keepers of this area. Click here to learn about the Truth and Reconciliation Commission of Canada.

What We Do

Lethbridge Family Services provides services through our core departments of Counselling, Outreach, & Education Services, DaCapo Disability Services, Homes Services, and Immigrant Services. The administrative support functions of Advancement & Communications, Business Development, Finance, IT, and Human Resources work with these departments to support their programming needs.

DaCapo Disability Services

DaCapo is an Italian "musical" term that means to "repeat from the beginning". Our highly trained community disability services workers assist children and adults with disabilities (developmental, FASD, and brain injury) to develop skills and relationships that enhance their well-being, independence, and connectivity to the community.

Services include community access services, employment services, cross-disability support services, FASD assessment and diagnostic services, community access for people in continuing care, community living, and respite services.

Service areas: Southwestern Alberta from Claresholm south to the US border and the BC border east to Bow Island.

Home Services

Our Certified Health Care Aides provide in-home support to enable seniors, individuals with physical disabilities, and the acute, chronically, and/or terminally ill to remain in their preferred living environment for as long as possible.

Services include personal care, palliative care, respite care, and specialized services supported by Registered Nurses, Licensed Practical Nurses, Health Care Aides, and administrative personnel.

Service areas:

• Crowsnest Pass (including Blairmore, Coleman, Bellevue, Hillcrest Mines)

• Pincher Creek (including Lundbreck, Cowley, Twin Butte)

• Fort Macleod (including Stand Off and Granum)

• County of Lethbridge (including Coaldale, Picture Butte, Coalhurst, Nobleford, Monarch, Barons, Shaughnessy)

• Lethbridge West (including Lethbridge Seasons Gardens)

• Lethbridge North (including Blue Sky Lodge)

• Lethbridge South, west of 13th Street and South of Highway 3 (including Black Rock Terrace, Garden View Lodge, Heritage Lodge, Pemmican Lodge, and The View at Lethbridge)

Immigrant Services

Our certified Settlement Practitioners ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life. We provide a welcoming environment where newcomers and their families can make Lethbridge their
home. We offer programs and services in 39 languages.

Services include a full range of settlement services, orientation, information, referrals to community supports, interpretation, translation, and supportive counselling for immigrants and refugees. We deliver public education to professionals and the community at large and participate in many community outreach projects.

Counselling, Outreach and Education

Through a welcoming and compassionate environment, our Counselling team comprised of a Registered Psychologist, Registered Provisional Psychologists, Registered Social Workers, and Canadian Certified Counsellors, provides therapeutic services to individuals and their families to process traumas and resolve other personal and psychological issues. Our Outreach & Education team works with individuals, caregivers, and professionals to facilitate insight and awareness and enhance skills.

Services include individual, couple, family, and group counselling for individuals aged 3 to end of life. Outreach and Education services include educational presentations, training/workshops, personal growth groups, and individual education sessions.

Service areas: South-Zone West Alberta.